This Privacy Policy describes how Lakimi (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.lakimi.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce applicable terms and policies, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
When we use the term “personal information”, we are referring to information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include your name, billing address, shipping address, phone number, email address, order details, payment confirmation, account login details, and any information you provide when contacting customer support or leaving reviews or comments.
You may choose not to provide certain information, but doing so may prevent you from using some features of the Services.
Information We Collect Automatically
We automatically collect certain information about your interaction with the Site, including device information, browser information, IP address, pages viewed, referring pages, time spent on pages, and interactions with the Site. This information is collected using cookies, pixels, and similar technologies.
Information We Obtain from Third Parties
We may receive information about you from third parties, including payment processors, shipping providers, analytics providers, advertising platforms, and technical service providers who help us operate our website and fulfill orders. Any information we receive from third parties is treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information to provide and operate the Services, including processing orders and payments, shipping products, handling returns and refunds, managing your account, and providing customer support.
We use your information for marketing and promotional purposes, such as sending promotional emails or showing you advertisements, where permitted by law. You may opt out of marketing emails at any time.
We use your information for security, fraud prevention, and legal compliance purposes, including detecting and preventing fraudulent or malicious activity and protecting the integrity of our website.
We use your information to communicate with you, respond to inquiries, and improve our Services.
Cookies
We use cookies and similar technologies to operate and improve our website, remember your preferences, understand how users interact with the Site, and support marketing and advertising activities. You can control or disable cookies through your browser settings, but doing so may affect the functionality of the Site.
How We Disclose Personal Information
We may share your personal information with third-party service providers who help us operate our business, such as payment processors, hosting providers, analytics services, email service providers, customer support tools, and shipping partners.
We may share your information with marketing and advertising partners in accordance with applicable law.
We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or to protect our rights, users, or business.
We may disclose or transfer your information in connection with a business transaction such as a merger, acquisition, or sale of assets.
User Generated Content
If you submit reviews, comments, or other content to public areas of the Site, that content will be publicly visible. We are not responsible for how others use the information you choose to make public.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any information.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security and Retention of Your Information
We use reasonable security measures to protect your personal information, but no method of transmission or storage is completely secure.
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, object to or restrict certain processing, and withdraw consent where processing is based on consent.
You may also opt out of marketing emails at any time using the unsubscribe link in our emails.
We may need to verify your identity before processing your request.
Complaints
If you have any complaints about how we handle your personal information, please contact us. You may also have the right to lodge a complaint with your local data protection authority.
International Users
Your personal information may be transferred to and processed in countries outside of your own. Where required, we use appropriate legal mechanisms to protect such transfers.
Contact
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us at: